Wednesday, August 4, 2010

Where to find IBM Cognos Technotes? Where to go first when you hit an error in IBM Cognos?

The new IBM support portal is the place to go when you an error or you need to search for a IBM Cognos Technote. You will need to select the product for which you want to search, put the search string and start your search.

Link to new IBM support portal -
http://www.ibm.com/support/entry/portal

Technote Search Best Practices -
http://www-01.ibm.com/support/docview.wss?uid=swg21373237

Supported Environments for IBM Cognos

The supported environment pages list the softwares that are supported with different IBM Cognos products. These are the links that you should look for when you are planning a new install or need to check the different softwares that can work in tandem with IBM Cognos products.

Link to Supported Environment page for Cognos products -

These links only list the current supported versions for IBM Cognos products. For example, you will find only the latest versions under IBM Cognos 8 BI : 8.3, 8.4 and 8.4.1.